Gartner don't often report on the little known world of Insurtech, so when they do it attracts a lot of attention. Here are the key insights to emerge from their latest research:
- digitalisation is or should be a key strategic priority for the insurance world.
- the majority of insurance business believe that they are "digital beginners or intermediate at best".
- the Insurtech world can "stimulate and accelerate innovation among incumbent industry players"
- most insurance CIO's ( and you can include in this the rest of the C suite) "are not familiar with Insurtech or their value propositions".
Can't fault with a word of that and of course it's music to the ears of those of us that earn our living in Insurtech. It's been obvious for some time to the likes of Munich Re, Swiss Re and the big composite insurers which is why they have been investing in both venture funds and accelerators. But why have C Suite in the majority of the incumbent players been so slow to follow suit?
Here is my diagnosis - and it's pretty prosaic stuff
1. Time - the most senior management in insurance businesses are so busy dealing with day to day operational issues, legacy, diplomacy (internal and external) and attending committee meetings they just have no time to engage with something new.
2. Money - there's no budget allocated to it. This is often blamed on the insurance cycle which never stops amusing me. In good times when decent profits are being made the observation is that there's clearly nothing wrong and no need to innovate. In a soft market when the squeeze is on there's nothing to spare!
3. Business case - the things that Insurtech brings to the table are not aligned with the traditional incumbent business case. Usually that's how much money will this save me in say a 3 year view? The Insurtech world is not about cheaper, but better. Better data, better distribution, better engagement with the client.
4. Knowledge - the huge majority of those that comprise the C Suite in the insurance industry have got there through experience, are in their 50's and 60's, are analogue thinkers and a decade or so from retirement. They don't really understand Insurtech and privately hope that they will be able to see out their careers without too much disruption from it.
If my homespun analysis is right (bear in mind that this is me not Gartner) then the way to get C Suite engagement just comes down to money and therefore funding priorities.:-
- it's money that buys more and better resource to enable the C Suite to free up some time
- it's money that enables proper analysis around business case and the true benefits of digitalization and InsurTech engagement
- it's money that buys in the relevant knowledge and skills, probably at C Suite level (think Chief Digital Officer)
- and it's money that you need to fund a genuine R&D mentality and to put behind accelerators and investment vehicles.
Assuming that the insurance industry will follow the rest of the world into digitalisation then incumbents then this is not a "nice to have" but a requirement. It's pretty Darwinian. Those who adapt best to the changing world will get the greatest benefits.
I can already hear the chorus of those saying "That's all very well, but haven't you seen how soft this market is - we genuinely can't afford it." I'm not that sympathetic. Very few incumbents are spending more than 3% of turnover on technology and in the London market it's usually less than 2%. That was fine in the analogue age when IT was a support function, but in the future technology IS the business.
Which leaves me with this final thought. Is there any point in spending afternoon writing this stuff, especially as it's implicitly critical of the same senior folk sell my services
Helsinki, Finland. As the global insurance industry continues to adapt to a changing market, Nordea Life Assurance Finland is focusing on modernisation
Interview with: Pekka Luukkanen, CEO of Nordea Life Finland
October 25, 2016
The European insurance industry has been through a challenging few years; pressure is being applied to both the assets insurers manage and their capability to ensure returns on investments. In this difficult environment of negative interest rates and greater customer expect
The hunt is closed and our insurtech influencers selected the top 21 newcomers on EMEA, APAC and Americas.
Insurtech has already seen investment deals for more than $2B in 2016, including $400M Oscar round, $500M Ping a Good Doctor Round and $191M Metromile rounds.
Artificial Intelligence (AI) encompasses everything from machine learning to the Internet of Things (IoT). Thanks to these tech advancements, AI systems are now able to perform tasks that previously required human intelligence, such as visual and speech processing, decision-making and language translation.
From self-driving cars to automated assistants, AI is rapidly evolving and finding its way into surprising daily use cases, leading people to underestimate how it’s fundamentally transforming our world. It’s disrupting and improving organizations across all industries, and now it’s headed for insurance.
Below, we’ve rounded up AI applications with the greatest potential to impact the insurance industry.
Automation
AI is providing endless opportunities in analytics, marketing and software development for innovative professionals who are able to leverage technology effectively. With AI, there will be a shift in the skills needed to work in the insurance industry. Tech savvy professionals must train for the future and learn to work alongside AI to reveal their true creative potential.
Insurance agents who once spent countless hours asking routine questions, submitting requests for insurance, filing paperwork and processing claims can now turn to sophisticated systems for accuracy, efficiency and effective execution of previously manual tasks. AI and machine learning can recognize patterns in vast amounts of data, reduce the time spent on menial work and augment insurance professionals’ capabilities.
For example, AI and automation allow insurers to cut down on claim processing and underwriting times significantly and reap sizable cost savings. Tasks that once took months to finish are now accurately completed in the matter of minutes, opening the gate for insurers to focus on more complex and creative projects. Machine learning can help insurers and agents underwrite risk more effectively, using the large troves of customer data it has collected.
In short, innovative insurers who put their trust in computers to have knowledge and abilities that humans don’t and embrace AI to complete narrow cognitive tasks wil
These are difficult days on Wall Street. Regulations, concerns about global growth and slim returns on equity are driving executives to find ways to be leaner, more efficient and more profitable. One emerging technology that could have a huge impact is the distributed ledger technology called blockchain.
Some people know blockchain as the underlying technology behind the controversial digital currency Bitcoin. However, blockchain is so much more; it’s incredibly innovative and its promise is far-reaching. This technology is a secure and transparent way to digitally track the ownership of assets before, during and after transactions, and it has the potential to ultimately transform everything from how stock exchanges operate to how proxies are voted. From Wall Street to Estonia, financial firms are investing in and testing blockchain.
McKinsey & Co. wrote that blockchain will “dramatically reshape the capital markets industry,” but that “the blockchain revolution will not happen overnight.” Nasdaq Chief Executive Bob Greifeld said, “Blockchain will bring levels of efficiency to the financial markets that we’ve never seen before.” I agree and view blockchain as something that, like the internet in the early ’90s, has the potential to fundamentally transform our inherently complex financial system.
Our strategy is to invest organically, as well as through leading innovators in this space. In January, Broadridge made a minority investment in Digital Asset Holdings, a start-up led by former J.P. Morgan executive Blythe Masters that is working to use distributed ledger technology to settle short-term lending arrangements between dealers known as repos, among other applications. We also recently joined the Hyperledger Project, an open-source project advancing common blockchain standards. We’re not the only ones exploring this technology. Aite Group forecasts that capital markets firms will spend about $400 million annually by 2019 developing blockchain-enabled solutions, up from just $75 million last year.
Blockchain is the technology that underlies Bitcoin.
Follow me @samirkaji for my always random, sometimes relevant thoughts on the world of venture investing and startups.
Although I spend most of my days closely tracking the emerging venture capital market, I almost fell of my chair when I came across a report from Prequin that noted that nearly 500 first time Micro-VC funds were currently in the market (the vast majority being US based).
If only half of these managers are successful in closing a fund, we’d still have 600+ active Micro-VC firms globally, with over 80% having been formed post-2009.
La Suisse fait partie des cinq meilleures destinations mondiales pour le développement des technologies financières (Fintech), selon une étude. Elle n'est dépassée que par Singapour, Amsterdam, New York et San Francisco.
Le classement, établi par l'institut zougois IFZ, brise une idée reçue selon laquelle le marché suisse des nouvelles technologies financières serait en retrait. Le plus surprenant est de voir la Suisse dépasser Londres, considérée comme le plus grand marché des Fintech - là où le plus d'argent est investi et où le plus grand nombre d'emplois sont créés dans le secteur.
Pourtant, la Suisse, que l'on plaçait au mieux jusqu'ici dans le gros du peloton, apparaît mieux positionnée aujourd'hui que Londres (certes pénalisée par le Brexit), mais aussi que Hong Kong, Tokyo, Berlin ou Dublin, autres places fortes des Fintech.
Selon cette étude, elle présenterait non seulement des conditions-cadre favorables au développement d'un vrai marché des Fintech, peu mises en valeur jusqu'ici, mais surtout un remarquable équilibre entre les facteurs d'ordre politique, économique, social, technologique, environnemental ou légal. Le secteur n'a d'ailleurs cessé de grandir en Suisse: on est passé d'une vingtaine de sociétés en 2010 à plus de 160 l'an dernier et presque 200 aujourd'hui.
Résistances des milieux bancaires
Reste qu'il y a encore du chemin à faire et des résistances à vaincre en Suisse. Ce sont celles de certains établissements bancaires, notamment, qui ont trop longtemps perçu les services financiers numériques comme des adversaires. Les banques privées, particulièrement, sont jugées encore très frileuses face à l'innovation technologique.
Mais les acteurs traditionnels semblent enfin prendre leur destin en main, à travers des partenariats ou des associations comme celle fondée en mars dernier par les grandes banques et les assureurs. Mais peut-être fallait-il que les acteurs traditionnels tournent complètement la page de la crise financière et du secret bancaire pour se lancer vraiment sur ce marché et ne plus considérer les Fintech comme un adversaire mais plutôt comme leur avenir.
BNP Paribas employees have taken part in an academic trial that saw them wear Microsoft Band 2s that gathered biometric data to measure their stress levels and provide biometric measurements and data.
The academic trial with BNP Paribas is part of BioBeats’ focus on transforming the way organisations use data to help employees understand their health, connect the dots and manage their wellbeing by providing personalised interventions based on artificial intelligence (AI).
The academic experiment, under the control of professor Mark Cropley from the University of Surrey, gathered over 60 gigabytes of data from 560 BNP Paribas employees, making it one of the most robust evidence based studies on employee wellbeing.
Using Technology to Modify Behaviour
The scientific findings include perceived/actual stress, links between stress and ruminators, and the outcome of breathing as an intervention. The data was then run through an artificial intelligence engine from BioBeats.
«By partnering with BioBeats we are taking the next step on our journey to support our employees’ mental and physical health in an objective, scientific and data-rich way, what’s new is how this programme uses technology to provide actionable insights to help change behaviour, encourage stress management and promote a productive lifestyle,» commented Ian Mackenzie, Head, Pension and Benefits, BNPP.
Building on the success of previous trials with AXA PPP Healthcare, BioBeats, the leader in digital health and artificial intelligence, has completed one of the largest studies on corporate stress and wellness with leading financial services company, BNP Paribas, an AXA PPP Healthcare client.
The academic trial with BNP Paribas is part of BioBeats’ focus on transforming the way organisations use data to help employees understand their health, connect the dots and manage their wellbeing by providing personalised interventions based on artificial intelligence (AI).
Ian Mackenzie, Head of Pension & Benefits, BNPP said, “By partnering with BioBeats we are taking the next step on our journey to support our employees’ mental and physical health in an objective, scientific and data-rich way. What’s new is how this programme uses technology to provide actionable insights to help change behaviour, encourage stress management and promote a productive lifestyle.”
The 560 BNP Paribas employees on the pilot wore the Microsoft Band 2 to provide BioBeats with various biometric measurements and data continuously throughout the day. Over 60G of data was gathered and analysed in BioBeats’ unique artificial intelligence engine, making it one of the most robust evidence based studies on employee wellbeing. The scientific findings include perceived/actual stress, links between stress and ruminators, and the outcome of breathing as an intervention. The study was under the independent control of Professor Mark Cropley, University of Surrey.
David Plans, CEO of BioBeats said, “We are trying to solve real problems that can change the world. With the support of BNP Paribas we are progressing on our journey with better data and stronger AI. We believe there is a need for a different kind of approach to manage employees’ wellness and that it will be a key driver to corporate success. In BNP Paribas we found the perfect partner that shares that vision and belief. Looking ahead, we are keen to understand how our solutions will enable employees to make further behavioural changes to help with the long-term management of stress as we roll out this programme to other global enterprises.”
Stress is a major issue for employees and employers alike. Burn out from work has been an inevitable outcome on the path to achieving success. Yet, when we prioritise he
London-based BioBeats, which is developing a wellness solution for consumers using artificial intelligence, smartphones and wearable sensors, has completed a study on corporate stress and health with employees from financial services company BNP Paribas.
A group of 560 BNP Paribas employees wore the (recently discontinued) Microsoft Band 2 to continuously measure various biometric measurements throughout the day. Once a massive amount of data (60GB) was collected, BioBeats analyzed the information through its artificial intelligence platform, developing an algorithm to provide insight on actual moments of stress.
“What we have developed is a stress algorithm,” BioBeats CEO and cofounder David Plans told MobiHealthNews in an interview. “There’s no point in telling someone they are stressed out when they are stressed out, so the algorithm is being developed to build predictive analytics that prevent it from happening.”
By reading heart rate, respiration and feedback from employees about when they experienced stress, the BioBeats team believes they are able to make correlations between the physical biomarkers of chronic stress that lead to health degradation. By knowing when these moments are occurring and offering feedback to people through a device-synced app to stop or alleviate stress before it happens. The company already launched a consumer-facing app called Hear and Now in April, and now has several corporate versions underway to help employees privately control their wellness through the use of wearables and data-driven coaching.
“We’re trying to solve real problems by understanding what stress is doing to us,” Plans said. “We’re looking for biofeedback that tell us if it is just coping, or a sign of disease? How does that chronic stress affect them?”
The academic trial with BNP Paribas is part of BioBeats’ mission to get organizations to shift how they help employees understand their health and draw meaning from how work-related stress affects them. The idea is to provide personalized interventions for better workplace stress management.
Before the BNP study, BioBeats had a small pilot study with UK health insurer AXA that was completed in September, wherein 60 employees wore activity trackers and used customized BioBeats apps for two months. The goal was to refine BioBeats’ learning algorithm for analyzing and classifying daily activities and their correlation to psychological and physiological stress.
“At the end of the trial of AXA, we found that you can look at stress from an algorithmic point of view, even from the data and in the field, if you have the right classifications,” Plans said. “You can evaluate a huge part of stress.”
BNP Paribas is also an AXA member, and BioBeats will be partnering with more corporations under the insurers, Plans said, in hopes of running very large-scale studies.
“What we are building behind it is an entire dashboard,” Plans said. “What we want to do now is publish more studies and get as many users in the wild as we can. We’re aiming for a million users to do these exercises so we can get enough metrics.”
While Plans was well aware of other mindfulness digital tools out there like Spire, BioBeats is doing something new with their stress algorithm.
“We don’t think anyone has gotten in the field with a serious classifier like ours,” he said. “The combination of psychometrics testing and checking in – asking the person what is on their mind and giving them an outlet to express. … What happens if there is
Des fonds d’investissement devraient pouvoir octroyer des prêts en direct très prochainement. Un décret qu’a pu consulter L’Agefi et qui ouvre cette possibilité est examiné en Conseil d’Etat aujourd’hui. Il est cependant plus restrictif qu’attendu initialement. En 2015, prenant acte des règles européennes qui accordaient aux fonds européens d’investissement de long terme la faculté d’octroyer des prêts, le législateur français s’était engagé à élargir cette possibilité à des fonds d’investissement, lesquels ne pouvaient jusqu’à aujourd’hui qu’acquérir des créances. Restait à préciser les conditions par décret. Celui-ci, qui souligne que les prêts ne peuvent être accordés qu’aux entreprises non financières et doivent avoir une maturité inférieure à la durée de vie résiduelle du fonds, ne devrait pas créer la surprise. La Place a en effet été largement consultée et l’Autorité des marchés financiers (AMF) a publié une instruction à ce propos en juin. Toutefois, le décret, qui devrait être adopté d’ici au début de novembre, ne concerne que les fonds professionnels spécialisés (FPS) et les fonds professionnels de capital-investissement (FPCI). Contrairement à ce qu’avait prévu le législateur en 2015, les organismes de titrisations (OT) ne pourront donc pas octroyer des prêts dans l’immédiat sachant que le projet de loi Sapin 2 prévoit de modifier leur régime par ordonnance, notamment pour faciliter leur commercialisation à l’étranger. «Certains regrettent que certains OT ne puissent pas demain, en application du décret à paraître, octroyer de prêts, mais ce ne devrait être qu’un report de quelques mois», estime Thibault de Saint-Priest, PDG d’Acofi Gestion. Celui-ci se félicite que les fonds puissent bientôt prêter même si cela ne constituera pas une révolution à ses yeux. «Tous les acteurs qui s’intéressent au financement des PME et ETI ont développé des modes d’intervention qui ne les ont pas jusque-là empêché d’être réactifs mais la possibilité d’octroyer des prêts leur facilitera les opérations ». «Il y a de nombreuses sociétés de gestion qui ont déjà demandé à l’AMF une modification de leur agrément afin de pouvoir octroyer des prêts en direct, en complément de leur agrément ’sélection de créances’», assure Gilles Saint-Marc, ancien associé chez Gide, en passe de le devenir dans le cabinet Kramer Levin. A ses yeux, l’octroi de prêts par les fonds pourrait faciliter le financement de certaines TPE et PME.
#Insurtech, a burgeoning phenomenon, promises to disrupt the insurance industry by leveraging #technology to provide greater efficiency, more flexibility and cheaper prices to consumers.
The insurtech industry is growing steadily with over 900 companies across 14 categories from 53 countries, according to a report by Venture Scanner. These ventures have raised over US$ 16.5 billion in funding as of January 2016.
via Venture Scanner
VC investment into insurtech is on the rise. According to the Wall Street Journal, VCs injected US$ 167 million in the sector in the third quarter.
Rodolfo Gonzalez, a partner at Foundation Capital, told the media outlet that “over the past 18 months or so the number of startup founders interested in the insurance space has grown dramatically.”
Insurtech applications cover everything from offering automotive, health and travel and employee benefits insurance products, to peer-to-peer insurance platforms, data and intelligence solutions, but also comparison platforms, marketplaces, as well as infrastructure and backend for enterprises.
The US currently hosts some of the world’s leading insurtech #startups. This includes Metromile, an automotive insurance provider that offers pay-as-you-drive coverage, and Oscar, a non-employee health insurance provider.
Metromile utilizes an on-board diagnostics (OBD) device to wirelessly send driving data to measure the specific actions of individual clients, as well as mobile technology to collect data points and offer additional services to clients. Metromile has raised over US$ 205 million in funding so far.
Oscar aims at revolutionizing insurance through data, technology and design. Oscar provides each client with a branded personal fitness device that collects data such as sleep time, which it delivers to healthcare providers, streamlining and optimizing the caregiving process. Oscar has raised o
Le montant des capitaux investis dans les start-up de l'assurance ont été multipliés par 20 en cinq ans, alors que la fintech recule, selon CB Insights. Plus de 140 investisseurs s'y sont engouffrés, trois fois plus qu'en 2012.
Si les jeunes pousses financières, notamment les pionniers des paiements et du crédit, rencontrent plus de difficultés à lever des capitaux auprès des fonds, une catégorie fait exception : les « Assurtech » ou « Insurtech », ces start-up innovantes de l'assurance. Les investissements dans ces acteurs ont triplé en 2015 à 2,67 milliards de dollars, selon CB Insights. Depuis janvier, presqu'autant de capitaux y ont été déployés que l'an passé (1,4 milliard de dollars), si l'on extrait la levée exceptionnelle de 931 millions de dollars de la start-up chinoise d'assurance habitation Zhong An.
En Europe seule, après 72 millions de dollars investis en 2015 dans l'Assurtech, 125 millions ont été déployés ces neuf derniers mois. Le nombre d'investisseurs prêts à investir des millions a également triplé pour atteindre plus de 140, de Ribbit Capital à Andreessen Horowitz, en passant par les fonds ventures des assureurs, comme celui du chinois Ping An ou d'Axa, les plus actifs dans leur catégorie. Même les fonds généralistes de capital-risque se sont engouffrés dans la brèche à l'instar d'Accel Partners.
Comment expliquer cette effervescence ? Contrairement à la Fintech, l'Assurtech affecte le quotidien des particuliers comme des entreprises sur un champ d'intervention plus vaste, de l'habitation à l'automobile, en passant par les usines et ce, sur des risques divers qui sont autant de niches (gestions des sinistres, de données...).
Règles nationales
« Le spectre d'expérimentation y est bien plus large. Le secteur de l'assurance a été très protégé et réglementé par les règles de protection des consommateurs, de pondération en capital plus complexes que celles des banques, et aux Etats-Unis par les règles nationales qui prévalent dans chaque Etats. Sans compter la relative opacité et technicité du marché », détaille François Robinet, l'associé d'Axa Strategic Ventures. L'expérience utilisateurs des assurés est plutôt « mauvaise », ce qui représente un moteur de plus au développement des Insurtech. Beaucoup, en particulier les jeunes, ne voient plus d'intérêt direct à la mutualisation sur le plan tarifaire. Pour Virginie Fauvel, membre du comité exécutif d'Allianz France en charge de l'unité digitale, le principal déclencheur de cette vague a été les objets connectés qui ont envahi le quotidien, des voitures aux compteurs, ainsi que la bascule vers la location partagée au détriment de la propriété, comme en témoignent les succès de Airbnb et
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